Question 1

What materials do you use?

Accepted Answer

Our black chemo hats use the finest bamboo and cotton materials. Thus, this ensures a soothing softness and comfort. Wave goodbye to scalp irritation! Bamboo chemo headwear is a fantastic choice for ladies experiencing hair loss. Organic bamboo fabric hats are super soft and gentle on the scalp. Plus, their antiperspirant properties allow your skin to breathe. The bamboo fibre adjusts the temperature of your skin, keeping you warm on cold days and cool in the heat. Bamboo hats are a good choice for cancer patients and those with alopecia. They are suitable to be worn all year round. Plus, our hats provide sun protection. Also, they adjust the temperature of your skin depending on the weather. The fabric is insulating and hypoallergenic. Hence, it is perfect for those undergoing chemo.

Question 2

What types of styles do you sell?

Accepted Answer

We offer a wide range of black chemo hats in this collection. For luxurious turbans check out Star Black Beryl, Rosalind, and Bella. Elegant sun hats with UPF 50+ Sun Protection include Lola Black, Lola Black Midnight Pearl, and Lola Black Scarlet Florenza. For exercising, Infinity Power Black & White is a must-have. Katia Black & Beige is a trendy reversible black chemo hat cap. Our Black Chemo Sleeping Hat assists in a good night’s rest. In fact, there are many of our classic Yanna styles in this collection. We have floral, jewelled, velvet, and zebra chemo scarves. Also, we offer a gorgeous black and gold wedding chemo hat.

Question 3

Where are you located?

Accepted Answer

Masumi Headwear’s headquarters are in Manchester, England. It is fair to say we feel proud to call this incredible city our base. For one, it is where we design our collections and also where the Masumi team first connected. Masumi Headwear works in collaboration with the University of Salford. So, many team members first began during their Masumi journey during their studies. Many have since carried on working for the company. Manchester has given opportunities to form strong ties with charities and foundations. For example, the Christie NHS Foundation Trust. In fact, it has one of the largest cancer treatment centres in Europe. Maggie’s is a charity providing free cancer support in centres across the UK and online. In 2020, Masumi Headwear opened its first distribution centre in Connecticut, USA. Subsequently, in March 2021, we opened our brand new centre in Leipzig, Germany. We love that our customer base is growing worldwide!

Question 4

Do you offer discounts?

Accepted Answer

We most certainly do! The code for a 10% discount is VIPMASUMI10. To use our gesture of appreciation, firstly select your favourite styles. Then, choose the colour and quantity and add them to your basket. Go to your basket, and apply VIPMASUMI10 into the coupon code box. Press ‘apply coupon’ to see the updated price of your purchase. Follow us on our social media accounts to keep up-to-date on any other discount codes we give out during the year. You will find us on Youtube, Facebook, Instagram, and Twitter. Note that December is a very exciting time! It is the month we hold our annual virtual calendar. Each day we offer a new deal on our headwear collection! Sign up for our newsletter for further updates.

Question 5

What payment methods do you accept?

Accepted Answer

Client satisfaction is our top priority at Masumi Headwear. Hence, we accept many payment methods to improve your shopping experience. Naturally, you can make payments via credit or debit cards. We also accept PayPal. Additionally, Amazon customers can use their accounts. So, you can pay at the Amazon check-out page.

Question 6

What is your return policy?

Accepted Answer

Any returns ought to be sent back within 30 days from the date of the invoice. But we guarantee 100% satisfaction with our orders. So, if you are not happy with your black chemo hats, we ask no questions, and you can return them at any time you like! The return address is:

5 River Road, Suite 320, Wilton, Connecticut 06897

We recommend returning your goods via recorded delivery with a tracking number. Please state your contact details in full, with the invoice number and contact number. This is for us to arrange your refund accordingly. A complete refund will be granted for any unwanted goods. Within 7 days after receiving the goods to your bank account. Please note that we will not refund the original delivery or the costs you incur in returning the item to us.

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Black Chemo Hats

Sleep Hat

Ellie

Bahar Chemo Turban

Scarlet

Dorna

Yanna Black Velvet Alba Turquoise

Michelle

Evelyn

Gift Box 6: 1 Chemo Cap + 3 Scarves

Amelia

Yanna Black Midnight Pearl

Yanna Black Diamond Plait

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