Question 1

What styles are available?

Accepted Answer

Our Masumi chemo hats offer a large variety of products to choose from. For instance, some styles showcase bright colors. You will find hats in reds and turquoise while others use subtle and cooler tones such as grey and white. A significant influence for this collection comes from nature. So, recurring motifs that appear are flowers, stars and leaves. Additionally, Masumi Headwear’s Chemo Hats UK collection features mesmerizing geometric patterns. Plus, stunning jeweled detail, beading and adornments. No doubt, you will find chemo hats that give you a flattering look! That is because we aim to provide comfort and softness without compromising style.

Question 2

What materials do you use?

Accepted Answer

Our chemo headwear uses the finest bamboo and cotton fabrics. Thus, this ensures a gratifying softness and comfort. Forget irritation to the scalp! Bamboo chemo headwear is a great choice for women experiencing hair loss. Sustainable bamboo fabric hats are especially soft and gentle on the scalp. Plus, their antiperspirant properties allow your skin to breathe. The bamboo fiber adjusts the temperature of your skin keeping you warm on cold days and cool in the heat. Bamboo hats are ideal for cancer patients and those with alopecia. Plus, our hats provide sun protection. Additionally, they adjust the temperature of your skin depending on the weather. The fabric is insulating and hypoallergenic. So, it is a great choice for those undergoing chemo.

Question 3

Why should I use a chemo sleeping hat?

Accepted Answer

Sleeping caps for hair loss are particularly useful. A sleeping cap provides insulation and warms the scalp. In essence, performing the role that hair would. Additionally, during warmer nights, chemo sleeping caps are a great way to keep cool. Sensitive skin is a common after-effect of hair loss. Thus, a sleeping cap covering the scalp comes as a welcome relief. Also, without it, it may be that skin feels exposed. Especially if wearing headwear or a wig during the day is typical. Furthermore, it minimizes friction between the scalp and pillowcase. Our range of super-soft sleeping hats have many colors. This means you can easily pair with pajamas, dressing gowns and slippers. Blue, black, champagne, coral and grey are just some of the colors available in this collection. Sleeping hats contribute to many factors which encourage healthy rest.

Question 4

How do I wash my chemo hat?

Accepted Answer

There are two options for washing your Masumi chemo hats. We recommend either putting your headwear on a gentle wash in the washing machine. Or, to hand wash. Also, we recommend air drying your chemo hats. Instructions: use cold water and a gentle fabric softener. Gently run in the solution. Then, once clean, either put it on a rack dryer or place it onto a towel and allow it to air dry. This will ensure you don’t get any heat damage or loss of gems. Plus, it will allow your chemo hats to stay in great condition for as long as possible.

Question 5

Can I send a Masumi Chemo Hat as a gift?

Accepted Answer

Yes, you can! We understand how small gestures can go a long way. So, our gift wrapping is free of charge! Requesting gift wrap when you send a present is a lovely touch. Also, it makes that present feel extra special to the receiver. For $5.50 you can now send your order in a luxury magnetic gift box. It is a sleek, elegant item, perfect for storing headwear.  We also offer another service. You can add a personalized card to your order! So, we have various tasteful cards on offer. Each feature messages of love and encouragement. Plus, inside, you can write a personalized note. In turn, a chemo patient can read over encouraging messages from loved ones. Finally, this service is available for only $5.50! After selecting your items, simply head over to your ‘basket’. There you will find the options to ‘Add a little extra.’ Happy shopping!

Question 6

What payment methods do you accept?

Accepted Answer

At Masumi Headwear, customer satisfaction is our main concern. So, to help your shopping experience, we accept many payment methods. Of course, you can make payments via credit or debit cards. We also accept PayPal. Additionally, Amazon customers can use their account. So, you can pay at the Amazon checkout page. Or you can even buy headwear and pay later or in instalments with Klarna! Klarna lets our customers enjoy flexible payment options. Such as, pay later or pay in 3 instalments. There are 3 equal interest-free instalments. You have the choice to pay later, giving you 14 days or 30 days from order shipment to pay for products. You don’t need an account! Just shop as usual until you see the Klarna options at the check-out.

Question 7

What is your return policy?

Accepted Answer

Any returns should be sent back within 30 days from the date of the invoice. But we guarantee 100% satisfaction with our orders. So, if you are not happy with your chemo hat no question is asked, and you can return it at any time you wish! The return address is 5 River Road, Suite 320, Wilton, Connecticut 06897. We recommend returning your goods recorded delivery with a tracking number. Please state your full contact details, with the invoice number and contact number. This is so we can arrange your refund accordingly. A full refund will be granted for any unwanted goods. Within 7 days after receiving the goods to your bank account. Please note that we will not refund to you the original delivery or the costs you incur in returning the item to us.

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