Question 1

What types of styles do you sell?

Accepted Answer

We have many styles on offer to suit a range of tastes. Gem Crystal Grey, has a mesmerizing beaded pattern with flattering folds. Whereas, Emerald Green Leaf projects autumnal hints with captivating leaf embellishments. The fabulous Carolina features a detachable headband that works on its own. For example, as a head accessory, over a wig. Diamond Black Golden Shell projects sophistication. However, Star Black Beryl gives off a nocturnal ambience. Elegant crosses of fabric are central to the designs of Amelia and Ella. While Bella features a beautiful and attractive bow. Louise features a beautiful button detail. Poppy has a breath-taking and delicately textured flower. For those seeking an understated look, Brooklyn is ideal. It features rings that contrast wonderfully with the color central to the hat. Ellie is made up of flattering folds, finally, Iris has eye-catching stitching.

Question 2

Can you gift turbans for chemo patients?

Accepted Answer

Yes! You most certainly can! We appreciate how small gestures can go a long way. So, our gift wrapping is free of charge! Requesting gift wrap when you send a present is a charming touch. Also, it makes that present feel extra special to the receiver. For $5.50 you can now send your order in a luxury magnetic gift box. It is a sleek, chic item, perfect for storing headwear. We also offer another service. You can add a personalized card to your order! So, we have various tasteful cards on offer. Each feature messages of love and encouragement. Plus, inside, you can write a personalized note. In turn, a chemo patient can read over encouraging messages from loved ones. Finally, this service is available for only $5.50! After selecting your items, simply head over to your ‘basket’. There you will find the options to ‘Add a little extra.’ Happy shopping!

Question 3

What is your return policy?

Accepted Answer

All returns should be sent back within 30 days from the date of the invoice. But we guarantee 100% satisfaction with our orders. So, if you are not happy with your chemo turban, no question is asked, and you can return it at any time you wish! The return address is 5 River Road, Suite 320, Wilton, Connecticut 06897. We recommend returning your goods via recorded delivery with a tracking number. Please state your contact details in full, with the invoice number and contact number. This is for us to arrange your refund accordingly. A complete refund will be granted for any unwanted goods. Within 7 days after receiving the goods to your bank account. Please note that we will not refund the original delivery or the costs you incur in returning the item to us.

Question 4

How do I wash my chemo turban?

Accepted Answer

There are two ways to wash your Masumi Chemo Turbans. We recommend either putting your headwear on a gentle wash in the washing machine. Or, to wash by hand. Also, we recommend air drying your chemo turbans. Instructions: use cold water and a gentle fabric softener. Carefully run in the solution. Then, once clean, either put it on a rack dryer or place it onto a towel and allow it to air dry. This will safeguard that you don’t get any heat damage or loss of jewels. Also, it will allow your hats to stay in great condition for as long as possible.

Question 5

Who is part of the Masumi team?

Accepted Answer

A never-ending passion drives Masumi Headwear, thanks to its incredibly devoted team. Our founder, Ali Nowroozi works in collaboration with the University of Salford. Through this partnership, he recruits many bright students. Together they craft and innovate. Our dedication has led to our close-knit team reaching a worldwide community. Ali launched the business back in 2015. Before, he worked in the wig industry for 11 years. Whilst doing so, he realized the vulnerability of cancer patients. Back then, he only saw unexciting headwear designs, solely for practicality. Ali desired to create a superior alternative. Hence, the idea to launch a range of fashionable headwear materialized. Losing hair loss to cancer is a personal story to Ali, who takes huge inspiration from his wife, Anna. At age 14, she had a diagnosis of Hodgkin lymphoma. Thus, they both understand how hair loss knocks confidence and leaves emotional scars.

Question 6

Do you offer discounts?

Accepted Answer

Yes, we do! The code for a 10% discount is VIPMASUMI10. To reclaim our gesture of appreciation first select your chosen headwear. Then, choose the color and quantity and add to your basket. Go to your basket, apply VIPMASUMI10 into the coupon code box. Press ‘apply coupon’ and you will see the updated price of your purchase. Follow us on our different platforms to keep up to date on any other discount codes we give out during the year. You will find us on Youtube, Facebook, Instagram and Twitter. Note that December is a particularly exciting time! It is the month we hold our annual virtual calendar. Each day we offer a new deal on our headwear collection! Sign up to our newsletter for further updates.

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Stylish Turbans for Chemo Patients

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